If your order has not left our warehouse yet, we can still adjust the address. Contact us as soon as possible at helpdesk@smib.jp with your order number and updated address.

Netherlands, Belgium and Germany, 1 to 2 business days.
Rest of Europe, 2 to 4 business days.
Outside Europe, 2 to 8 business days.

Yes, we ship to most countries worldwide. Available destinations, delivery times and shipping costs are shown during checkout.

Shipping fees are based on the rates charged by the carrier. SMIB does not make a profit on shipping costs.

Pickup is currently not available. Online orders are shipped to the delivery address selected during checkout.

Always include your order number, the email address used for the order and a clear description of your question. This helps us find your order faster.

Return your order within 30 days of receiving it.

Return address
Singel 260
1016 AB Amsterdam
The Netherlands

Yes. Email helpdesk@smib.jp with your order number and the item and size you would like to exchange.

Once your return has been received, allow up to 7 business days for processing. You will receive a confirmation email once your refund or exchange has been completed.

No. Sale items cannot be returned unless the product page clearly states otherwise.

Contact helpdesk@smib.jp within 7 days of delivery. Include your order number and clear photos of the item you received.

Contact us within 7 days of delivery. Include your order number, photos of the item, the packaging and the damage so we can review the issue.

Yes. We will send a confirmation email once your refund or exchange has been completed.

Check the Fit section on the product page. Products can have different fits, so use the product-specific measurements and model information instead of choosing the same size for every item.

Many SMIB pieces are designed as unisex products, but the fit can differ per item. The product page will state the intended fit and sizing advice.

Material composition and GSM are listed on the product page when available. Check the Product info section before ordering.

Always follow the care label inside the garment. Product-specific care information may also be listed on the product page.

Some releases are produced in limited quantities. A restock is only confirmed when SMIB announces it through the website, newsletter or social channels.

The product description will mention the matching piece when an item is designed as part of a set. Availability can differ per product and size.

Selected books include an inkijkexemplaar on the product page. Use the preview button when it is available.

Some SMIB books are designed to be read from right to left. When this applies, a note is shown on the product page.

SMIB is an Amsterdam-based cultural movement and collective that brings together clothing, music, events, books, projects and community.

The website is the official SMIB hub for clothing, books, events, editorials, projects and community updates.

They are parts of the wider SMIB world. Sumibu focuses on more considered and collectible products, while Smibanese connects to SMIB language, stories and publications.

Follow SMIB through the website, newsletter and official social channels. Confirmed release information is shared there first.

Upcoming events, pop-ups and community activities are announced through the SMIB website and official social channels.

Email helpdesk@smib.jp or use the contact form. We aim to reply within 1 to 2 business days.

Use the contact form and select Press. Include the publication, your request and the relevant deadline.

Use the contact form and select Business. Include your company, website or social link and a clear description of the proposal.

Subscribe to the newsletter and follow the official SMIB channels for releases, events, projects and community updates.