We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within our return window for a full refund.

To be eligible for a return, items must meet the following conditions:

• Items must be unused and in original condition
• Original packaging must be intact
• All tags and labels must be attached

The following items cannot be returned:

• Personalized or custom-made items
• Intimate or sanitary products
• Sale or clearance items

Follow these steps to return your order:

• Click the 'Start return' button
• Select the items you wish to return
• Print the return label
• Pack items securely in original packaging
• Attach the return label to the package
• Drop off at your nearest post office

Once we receive your return:

• We'll inspect the items within 3-5 business days
• If approved, refunds are processed to your original payment method
• Please allow 5-10 business days for the refund to appear
• You'll receive an email confirmation once processed

We currently don't offer direct exchanges. To exchange an item:

• Return the original item for a refund
• Place a new order for the desired item
• This ensures you get your preferred item as quickly as possible